The Customer Service Representative’s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. We’re looking for dedicated, positive individuals who can provide top-notch customer service. SAMUEL H. – Customer Service Representative. JOSHUA M. – Customer Service Representative. I began my career here at The Home Depot on October 2011 as a Customer Service Representative in Baton Rouge, LA. Our associates represent the top of our Inverted Pyramid; a philosophy of leadership that places our customers and our associates at the top and all of our decisions support what is in their best interest. Due to these donations, PPE items may be unavailable in stores and online. Click here to view Federal labor law posters. Homedepot.com Online Order Support: 1-800-430-3376. The CDC’s COVID-19 Interim Guidance for Businesses and Employers offers specific information to help workplaces prepare and respond to the Coronavirus. Materials on this website are provided for informational purposes only, do not constitute legal advice, and are not guaranteed to be complete, correct, or up-to-date. I take pride in knowing that what I do makes a difference in people’s lives, in knowing I had that kind of impact. The National Governors Association (NGA) provides a directory of the websites of the nation’s Governors, as well as access to regular updates from the NGA regarding COVID-19. Know your rights. Take a look around. STEVEN W. – Customer Service Representative. Honestly, I would have never thought a contact center would be the place for me but I can’t wait for the next opportunity here at the Ogden Contact Center that I can take full advantage of! I started at the Ogden Contact Center in August of 2015, as a dual trained chat associate. Resolution Expeditors provide excellent customer service via active listening and professional communication. Need Help? Find out how The Home Depot may be able to help our Commercial Revolving Charge Card holders who have been impacted by COVID-19. Safety in Our Stores – Maintaining clean, safe stores has always been one of our top priorities. One of my absolute favorite things is having the chance, even as an associate, to meet and assist in training of new hires. All rights reserved. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). Please wait to receive an email or text notification before going to the store to pick up your order. around the country. Fun break area with self-service snack market, ping pong and video games. EDUCATION REQUIRED – The knowledge, skills and abilities typically acquired…, The DC AGM works with the General Manager to develop strategies and objectives to maximize productivity and leverage…, Receive and handle high volumes of inbound, 20% Supports operational process improvement initiatives which may include developing strategies and objectives to maximize productivity and leverage expenses…. In-Store Hourly and Distribution Center Hourly. I seized the opportunity to relocate to the contact center in Kennesaw, GA where I am currently a Customer Service Team Lead. Start typing a location to get suggestions, then press the down arrow to select one. Our centers assist our sales team with scheduling and qualifying leads specifically for cabinet refacing, closet organization and bathroom remodeling. Our centers take part in connecting our stores with our virtual customers. The U.S. Chamber of Commerce’s Coronavirus Small Business Guide features a wide variety of resources for small businesses and is updated on a daily basis. Support may also be available for The Home Depot Commercial Credit Card holders who have been impacted by COVID-19. Always striving to be visible to all associates and have always maintained a welcoming open door policy for anything you may want to discuss. Sign up to work full-time, part-time or just once in a while. Product Prioritization & Availability – While prioritizing shipments of essential supplies to healthcare providers, our supply chain team is focused on restocking inventory safely and quickly. The Home Depot is an Equal Opportunity/M/F/Vet/Disabled Employer. The National Chamber of Commerce Directory, from the U.S. Chamber of Commerce, provides a full list of state, territory and local Chambers of Commerce. LIZETTE C. – Customer Service Team Leader. All Rights Reserved. In just a short amount of time I was exposed to and supporting great leaders/mentors that helped and encouraged me to move into the position that I hold today: Senior Manager, Human Resources for the Online Contact Centers. The Home Depot is not just a job it is a career and a wonderful place to work and I am happy to be a part of The Home Depot family. MICHAEL J. The U.S. Department of Labor is offering a number of resources to help workers and employers prepare for and respond to the COVID-19 virus. Bilingual candidates are encouraged to apply. The Customer Care Associate role is to provide excellent customer service via active listening and professional communication. The SBA sets guidelines for lenders, community development organizations and micro-lending institutions to provide small businesses with SBA-guaranteed loans that feature competitive terms and other unique benefits. Available positions may vary by location.
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